At gcasino, your privacy is not a footnote — it's a structural commitment. This Privacy Policy explains what personal data gcasino collects from Filipino players, why we collect it, how we use it, and what rights you have over it.
This Privacy Policy applies to all users of the gcasino platform operated at gcasino.app, including all registered Players and visitors to the site. gcasino is operated in compliance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
By accessing gcasino.app, registering a gcasino Account, or interacting with any part of the gcasino platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
References to "gcasino", "we", "us", or "our" in this Privacy Policy refer to the operating entity behind the gcasino platform. References to "you" or "your" refer to any Player or visitor whose personal data is collected and processed under this policy.
This Privacy Policy should be read alongside gcasino's Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with gcasino.
gcasino collects personal data in the following categories:
| CATEGORY | EXAMPLES | REQUIRED? |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (UMID, passport, driver's license) | Mandatory (KYC) |
| Contact Data | Philippine mobile number, email address, residential address | Mandatory |
| Financial Data | GCash number, PayMaya number, BPI/BDO/Metrobank account details (partial), transaction history | Mandatory |
| Account Data | Username, account settings, bonus preferences, session history, game activity log | Mandatory |
| Technical Data | IP address, browser type, device type, operating system, referral URL | Automatic |
| Usage Data | Pages visited on gcasino.app, game sessions, deposit and withdrawal activity, support chat logs | Automatic |
| Communications Data | Emails and messages you send to gcasino support, live chat transcripts | Where provided |
gcasino does not collect or store full payment card numbers. Payment processing is handled by certified third-party processors who maintain their own PCI-DSS compliant environments.
gcasino collects personal data through the following methods:
gcasino uses the personal data we collect for the following purposes:
gcasino processes your personal data on the following legal grounds under the Data Privacy Act of 2012 (RA 10173):
gcasino does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your personal data with the following categories of recipients strictly as necessary:
gcasino uses cookies and similar tracking technologies to operate the platform and improve your experience. The categories of cookies used by gcasino are as follows:
| COOKIE TYPE | PURPOSE | DURATION |
|---|---|---|
| Essential | Required for the gcasino platform to function — session management, login state, security tokens | Session |
| Functional | Remembers your preferences — language, currency display, game lobby settings | 1 year |
| Analytics | Measures platform usage and performance — page views, session duration, feature usage (anonymised) | 2 years |
| Security | Fraud detection and account protection — identifies suspicious login patterns and device fingerprints | 90 days |
You may control non-essential cookies through your browser settings. Disabling essential cookies may prevent some gcasino platform features from functioning correctly.
gcasino retains your personal data for the period necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with gcasino's data destruction procedures.
gcasino implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal data held by gcasino:
To exercise any of the above rights, please contact gcasino's Data Protection Officer at [email protected] with the subject line "Data Privacy Request". gcasino will respond within fifteen (15) business days.
The gcasino platform is strictly intended for adults aged 21 years and older, consistent with PAGCOR requirements for online casino-style gambling in the Philippines. gcasino does not knowingly collect personal data from persons under 21 years of age.
If gcasino discovers or is notified that personal data has been collected from a person who is under 21 years of age, gcasino will immediately suspend the associated Account, delete the personal data concerned, and refund any deposits made — subject to identity verification confirming the account holder's age.
If you are a parent or guardian and believe your child has registered a gcasino Account, please contact us immediately at [email protected].
The gcasino platform does not contain links to external third-party websites. Where gcasino references third-party service providers (such as payment processors or game providers) in the course of platform operation, those providers maintain their own privacy policies and data processing practices. gcasino is not responsible for the privacy practices of third-party providers beyond the contractual data processing obligations described in Section 6 of this Privacy Policy.
gcasino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Material changes to this Privacy Policy will be communicated to registered Players via their registered email address and/or a prominent notice on gcasino.app, not less than seven (7) days before the changes take effect.
The "Last Updated" date displayed at the top of this page indicates the date on which the current version of this Privacy Policy was last revised. Continued use of the gcasino platform after the effective date of any revision constitutes acceptance of the updated Privacy Policy.
For any questions, requests, or concerns relating to this Privacy Policy or gcasino's data processing practices, please contact:
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are unsatisfied with gcasino's response to a data privacy concern.
gcasino does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used exclusively to operate your gcasino Account and meet our regulatory obligations.
All personal data transmitted between your device and gcasino.app is encrypted using 256-bit SSL/TLS. Sensitive data stored in our systems is encrypted at rest. Your information is protected end-to-end.
gcasino's data practices are designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission of the Philippines.
gcasino respects your right to access, correct, and delete your personal data. Data privacy requests are handled by our dedicated Data Protection Officer within 15 business days.
gcasino collects only the personal data necessary for platform operation, KYC compliance, and responsible gaming. We do not collect data beyond what is required for these purposes.
You can withdraw consent for gcasino marketing communications at any time — from your account settings or by contacting support. Opt-out requests are processed within 48 hours.
Play at gcasino knowing your personal data is protected, your transactions are encrypted, and your privacy rights are respected. Must be 21 or older to register.